Ordered items will be delivered by Yu-Pack, Sagawa Express or Yamato Transport.
After your order is shipped, we will send you an email with the tracking number to your registered email address.
After receiving the email, you can check the delivery status on the Yu-Pack, Sagawa Express, or Yamato Transport pages.
If we are unable to ship your order, we will contact you again. We apologize for the inconvenience, but please be patient.
*If you wish to change the delivery date and time, please make the necessary changes yourself.
Please note that if you use certain free email addresses or mobile email addresses, the shipping completion email may not be delivered or may have been sorted into your spam folder.
■In the event of a defective, soiled or damaged product, we will refund the product price, shipping charges and consumption tax after the product is returned to our store and inspected.
